11379NAT Course in Initial Response to a Mental Health Crisis
First Aid For Mental Health Course
Same Day Nationally Accredited First Aid Mental Health Certification Available Nationwide
Learn to recognise the signs of mental health distress and respond with confidence. Our one-day accredited course equips you with First Aid for Mental Health practical, evidence-based skills to provide crucial support when someone needs it most at work, at home, or in your community.
11379NAT Course in Initial Response to a Mental Health Crisis
From
$129
(Normally $189)
- Delivery Mode: Face-To-Face (No-Online)
- Course Duration: 1 Day - 6 Hours (In Person)
- Locations: SA, QLD, NSW, VIC, TAS, NT, WA, ACT
Mental Health Certification
Receive your accredited mental health certificate on the same day* you complete the course.
Experienced Instructors
Complete your mental health course with qualified trainers who bring real-world mental health expertise.
Flexible Scheduling
Choose from weekday or weekend mental health classes to fit your lifestyle.
Nationally Recognised
Our 11379NAT mental health courses are fully accredited & delivered to meet national training standards.
Find A 11379NAT Mental Health Course Near Me
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First Aid for Mental Health Course
Same-Day Nationally Accredited Mental Health Certification Available Australia-Wide
Mental Health Pro delivers Australia’s newest nationally accredited first aid mental health course—the 11379NAT Course in Initial Response to a Mental Health Crisis. This mental health training program teaches you practical mental health skills to recognise the signs that someone is struggling, respond effectively to mental health crises, and guide people toward professional mental health support services.
What sets this mental health certification apart is real-world application. The evidence-based Mental Health RULES framework gives you a clear action plan you can apply immediately—whether you’re supporting a friend, family member, or someone in your community.
In one day, you’ll learn to:
- Recognise early warning signs of mental health distress
- Apply practical skills to support someone in a mental health crisis
- Apply your training to support friends, family and the wider community
- Guide people toward professional mental health support services
Nationally Accredited First Aid Mental Health Course Details
First Aid For Mental Health Course Eligibility & Enrolment
This accredited mental health course is suitable for anyone seeking to gain practical skills and knowledge in responding to mental health crises. No prior course completion is required, making it ideal for professionals looking to build competency in mental health support, as well as new learners in the community.
Recommended for:
- General employees in any workplace
- Mental health support workers
- Nurses, community workers, and frontline responders
- HR professionals, educators, correctional staff, and support roles
- Anyone wanting to gain nationally recognised mental health training accreditation
Age & USI Requirements:
- Must be at least 18 years old to attend
- Have a valid USI (Unique Student Identifier) for certification issuance.
Language, Literacy & Numeracy Requirements:
- Basic English skills to understand online learning materials
- Ability to complete written assessment questions
- Competence to follow verbal assessment instructions
- Skills to recognise and provide support for common mental health challenges
- Recognise signs of mental distress and apply the RULES framework appropriately
Emotional Readiness
Face-To-Face First Aid Mental Health Course Delivery
Our accredited one-day 11379NAT Mental Health Course is delivered exclusively in person to ensure practical competence and real-world application of essential mental health support skills. This interactive format enables participants to:
- Learn the key elements of the RULES mental health action plan
- Engage in realistic role-play scenarios with guided feedback
- Practice effective communication techniques for de-escalation and crisis support
- Develop skills based on the latest evidence-based approaches
This full-day nationally recognised mental health course focuses on more than just theory alone, featuring hands-on learning, active discussions, practical demonstrations and simulated real-life scenarios with experienced trainers, to ensure you leave feeling empowered and confident in recognising the signs.
11379NAT Course Fees
Our 11379NAT Mental Health Course is competitively priced at $129 (usually $189) and includes:
- All training materials
- Practical assessment
- Nationally recognised same day* certificate
Secure your spot online via Visa or Mastercard. The all-inclusive fee covers training, assessment, and your nationally accredited 11379NAT mental health certification with no hidden costs. For private groups or onsite workplace sessions, contact us for a personalised quote. Enrol today and gain the practical skills to confidently support mental health in your workplace and community!
Why Choose Mental Health Pro’s
First Aid Mental Health Course?
Comprehensive Full-Day Training
Complete a face-to-face mental health course to develop essential mental health support & crisis response skills and learn to recognise the signs.
Expert Mental Health Trainers
Learn from experienced instructors with real-world mental health support experience.
Nationally Accredited Mental Health Certification
Receive your nationally accredited 11379NAT Mental Health Certificate upon successful completion of the course.
Affordable Pricing
We'll beat any competitor's price on our mental health course, with our exclusive daily deals and price beat guarantee!
Flexible Scheduling
Choose from multiple locations and convenient time slots, including weekday & weekend courses, or arrange onsite workplace training for your team.
Workplace Approved
Our mental health training meets all workplace safety requirements, making it suitable for a wide range of industries.
Certified Reviews
Straight from our community.
Convenient Face-to-Face Mental Health Courses Available Nationwide
Mental Health Pro makes mental health certification accessible and straightforward. Our 11379NAT First Aid Mental Health Course is delivered at convenient locations across Australia with flexible session times, providing practical, hands-on training you can apply immediately.
Whether you’re completing this mental health course for workplace compliance, team management, or community support, you’ll gain the skills, confidence, and knowledge to respond effectively to mental health crises.
First Aid Mental Health Course Learning Outcomes
Recognise The Signs of Common Mental Health Crises
By completing this accredited Mental Health Course (11379NAT Course in Initial Response to a Mental Health Crisis), you’ll develop the ability to:
Recognise Early Warning Signs of Mental Health Crises
- Identify symptoms of depression, anxiety, psychosis, and substance use disorders
- Understand behavioural changes that may indicate mental health concerns
- Recognise when someone needs immediate support
Provide Initial Support Using RULES Framework
- Recognise the signs and symptoms
- Understand the impact and urgency
- Listen non-judgmentally
- Encourage appropriate professional help
- Support with self-help strategies
Respond To Mental Health Crisis Situations
- Apply safe, evidence-based strategies for high-risk incidents
- Support individuals experiencing suicidal thoughts or behaviours
- Manage situations involving trauma, panic, or severe distress
- Maintain appropriate boundaries while providing support
Connect To Professional Mental Health Resources
- Guide individuals toward mental health services
- Understand referral pathways and support options
- Know when and how to escalate concerns
- Follow up appropriately within your role
Support Workplace Mental Health
- Understand PCBU responsibilities under WHS legislation
- Identify and manage psychosocial hazards
- Contribute to mentally healthy workplace practices
- Foster psychological safety in teams
Who Needs Mental Health Training?
Our mental health courses are designed for individuals and professionals who want to foster mentally healthy workplaces & communities, including:
Workplace Leaders & Managers
Essential mental health training for managers to recognise signs of distress, have supportive conversations & guide workplace mental health initiatives.
Workplace Health & Safety Officers
Meet WHS obligations with our accredited mental health courses, equipping you to address psychosocial hazards & create safer, supportive workplaces.
Teachers, Educators & Support Staff
Develop the vital skills to recognise and respond to mental health challenges in students & colleagues. Learn how to provide support, foster wellbeing, and create a positive learning environment.
Healthcare & Community Services
Complement your clinical expertise with mental health training for high-pressure situations. Recognise early warning signs, respond confidently to crises & support patients and staff.
Community Members
Anyone wanting to support others—at work, home, or in the community—can benefit from our accredited mental health courses. Recognise early signs & connect people with professional help.
First Aid Mental Health Course Structure & Content
11379NAT Course In Initial Response to a Mental Health Crisis
Accredited Mental Health Course 11379NAT Modules
Our interactive mental health training blends expert instruction with practical exercises, ensuring you gain the knowledge & confidence to apply your skills immediately!
Module 1: Foundations of Mental Health Support
Understanding your role as a mental health support officer and the evidence-based RULES action plan framework. Learn the legislative context and WHS obligations for workplace mental health.
Module 2: Depression & Suicide Response
Recognise signs and symptoms of depression. Develop skills to support someone experiencing suicidal thoughts using safe, compassionate approaches. Practice having difficult conversations with confidence.
Module 3: Anxiety, Panic & Related Conditions
Identify different anxiety presentations and panic disorders. Learn calm, effective responses for high-anxiety situations. Understand trauma-informed approaches to support.
Module 4: Psychosis & Substance Use
Recognise early warning signs of psychosis and substance-related problems. Apply safe, supportive strategies to assist individuals in crisis while maintaining boundaries.
Module 5: Crisis Intervention & De-escalation
Build confidence managing immediate mental health crises. Practice de-escalation techniques and learn when to involve emergency services. Complete scenario-based exercises for real-world readiness.
Module 6: Resources & Referral Pathways
Navigate professional mental health services and community resources. Understand your role in ongoing support and follow-up. Create action plans for your workplace or community.
Learn Essential Support Skills With Practical In-Person
Mental Health Training Options
At Mental Health Pro, we know everyone learns differently. Our mental health courses are delivered face-to-face, designed to fit your schedule & learning style!
Face-to-Face Mental Health Training
- Duration: 6 hours (9am-3pm)
- Format: Interactive classroom learning
- Includes: All materials, practical exercises, assessment
- Best for: Those who prefer hands-on, collaborative learning
Corporate Onsite Workplace Training
- Where: At your workplace anywhere in Australia
- When: Flexible scheduling to suit your team
- Groups: Private mental health training for your organisation
- Includes: Customised scenarios relevant to your industry
Weekend & Evening Classes
- Duration: 6 hours
- Availability: 7 days a week
- Locations: National venues across Australia
- Booking: Online using the calendar or call us directly
- Perfect for: Busy professionals and shift workers
Assessment & Certification
Mental Health Certificate Requirements
Knowledge Assessment
Demonstrate understanding of mental health concepts
Practical Scenarios
Apply skills in simulated crisis situations
Case Studies
Analyse and respond to workplace mental health scenarios
Participation
Engage in discussions and role-play exercises
- Certificate Issued: Same day upon successful completion*
- Nationally Recognised Mental Health Certification Issued: 11379NAT Course in Initial Response to a Mental Health Crisis
- Recommended Renewal: 24 months to maintain current best practices
Mental Health Course Cost & Inclusions
Course Price: $129 (Save $60 - Normally $189)
What’s Included:
- Nationally accredited mental health certificate
- Fully face-to-face delivery—no online components
- Expert instruction from qualified mental health trainers
- Learn vital skills to recognise the signs, assess & provide first aid for mental health crises
- Guidance on supporting colleagues, loved ones & community members
- Practical, scenario-based training with hands-on exercises
- Digital same-day* certification via student portal
Price Beat Guarantee:
Found a cheaper price for an equivalent accredited mental health course? We’ll beat it by 10%!
Tax Deductible:
Mental health training for leaders and employees is generally tax-deductible when job-related. Keep your receipt and consult your tax professional.
Key Benefits of Workplace First Aid Mental Health Training For Your Organisation
Improve Staff Wellbeing With Our Comprehensive Workplace Mental Health Programs
Our workplace courses in mental health create a wide range of measurable benefits:
For Your Team
- Reduced stigma around mental health
- Increased confidence to seek and offer support
- Improved communication and trust
- Enhanced psychological safety
- Better team cohesion and morale
For Your Organisation
- Meet WHS obligations for psychosocial risk management
- Reduce absenteeism and presenteeism
- Improve productivity and engagement
- Demonstrate commitment to employee wellbeing
- Build a reputation as an employer of choice
For Leaders
- Develop essential mental health management training skills
- Learn manager mental health responsibilities
- Build confidence in supporting employee mental health for managers
- Create psychologically safe team environments
- Lead with empathy and understanding
Private Group & Corporate Onsite Mental Health Training For Your Team
Mental Health Pro brings expert training directly to your workplace, minimising disruption while maximising team morale!
- No upfront costs - invoice issued after training
- Meets industry requirements and workplace compliance
- Flexible scheduling available, including afterhours & weekends
- All equipment and materials provided
- Bulk discounts available for 50+ attendees
- Customised training to suit your industry needs
Enquire now about private group sessions or onsite workplace mental health training for your staff!
Enquire About Our Onsite Workplace Mental Health Courses
We're A Trusted Mental Health Training Provider For Businesses Around Australia!
Leading The Way In Mental Health Education
Choose Australia's Trusted Mental Health Training Provider
Mental Health Pro (through First Aid Pro RTO #31124) delivers comprehensive, nationally accredited mental health courses with a focus on professional excellence and student satisfaction. We’ve transformed essential mental health training courses from a compliance tick-box into sought-after professional development!
Locations Available Nationwide
More venues than any other RTO
Expert Trainers
Mental health training professionals with real-world experience
The Flexible Fit
Training that works around your life
Distinct Difference
Excellence in everything we do
Recognise The Signs. Respond With Confidence.
No-fuss certification that propels you forward
Find Mental Health Courses Near Me
Convenient Nationwide Mental Health Training Centres To Choose From
Knowing how to respond to a mental health crisis is more important than ever. Mental Health Pro delivers accredited 11379NAT Mental Health Courses across Australia, offering flexible training options for workplaces, community organisations & individuals seeking practical, evidence-based skills in mental health support.
Accredited Mental Health Courses Offered In All Major Cities & Regional Coverage
Your Mental Health Certification, On Your Terms
Get Skilled, Confident & Certified With A Nationally Accredited Mental Health Certificate!
Upon successful completion of the 11379NAT Course in Initial Response to a Mental Health Crisis, you will:
- Receive a nationally recognised certification for 11379NAT
- Develop practical first aid for mental health skills to recognise and respond to crises
- Learn from expert mental health trainers with real-world experience
- Be equipped to confidently support individuals experiencing common mental health conditions
- Receive a same-day* digital certificate via the student portal
- Access print-ready PDF format
- Optional hard copy certificate available for purchase
This first aid for mental health course is ideal for individuals looking to gain nationally accredited skills to identify, respond to, and support others experiencing a mental health crisis. Whether you’re in a professional role or part of the wider community, this training strengthens your capability to provide effective support. Looking for flexible mental health classes near me? Discover our upcoming courses now!
Please Note: Same day issuing of certificates are subject to course completion by 3pm and verification of all required documentation & USI. Same day certificates cannot be provided for courses held in the evening, weekends or mental health training classes that finish outside our South Australian head office processing hours between 9 am and 4 pm (Central Australian Time). In these instances, certificates will be issued by email on the next available business day.
Why Choose Mental Health Pro For Your Mental Health Course?
Partner With Australia's Trusted Leader In Mental Health Education & Training!
Professional Excellence
- Nationally Recognised RTO (31124) delivering comprehensive mental health courses
- Expert trainers with professional knowledge & real-world experience
- Focus on student satisfaction with supportive, hands-on guidance
- Quality instruction that builds both competence & confidence
Evidence-based & Industry-driven Training
Our mental health course has been developed with experts in mental health, policing, health, emergency services, military, indigenous community services & vocational education and training.
No Hidden Costs
- Training materials & equipment provided
- Assessment & nationally accredited mental health certification
- Digital mental health certificate (11379NAT)
- No extra booking fees
Book Your Mental Health Pro Mental Health Course 11379NAT Session Today!
Don't wait to gain the skills to support someone experiencing mental health difficulties
With convenient nationwide locations, flexible scheduling, fully in person training, and recognised mental health certification, there’s no reason to wait. Whether you’re meeting workplace requirements, supporting your community, or learning to help loved ones, Mental Health Pro has the right mental health course for you!
- Gain real-world first aid mental health crisis skills through interactive exercises and scenario-based training, building practical confidence you can apply immediately
- Attend our fully face-to-face, one-day course and walk away confident to recognise the signs and respond effectively in any mental health crisis—no online component required!
- Private group bookings available (5+ people)
- Upskill your team with onsite corporate training
- Convenient locations across Australia
- Price beat guarantee on all courses
Frequently Asked Questions
What is the Mental Health Course (11379NAT)?
The Mental Health Course (11379NAT Course In Initial Response To A Mental Health Crisis) provides essential training to recognise, understand, and respond to early signs of mental health issues in others. It’s a nationally accredited program that equips you with practical, evidence-based skills for real-world situations.
What do you learn in the 11379NAT Mental Health Course?
The 11379NAT course is a nationally accredited program that equips learners with the skills to respond effectively to someone experiencing a mental health crisis. It’s Australia’s newest mental health certification, developed with experts in mental health, policing, and vocational education.
You’ll learn how to recognise warning signs of common mental health challenges, provide initial support using the RULES framework, respond to crisis situations safely, and guide individuals toward professional mental health services.
Who should complete this Mental Health Course?
This course is ideal for anyone wanting to improve their mental health awareness, including employees, managers, educators, workplace safety officers, and community leaders. No prior experience is required—just a commitment to supporting others.
Is the Mental Health Course accredited?
Yes, the 11379NAT Course in Initial Response to a Mental Health Crisis is a nationally recognised qualification under the Australian Skills Framework, accredited through ASQA (Australian Skills Quality Authority).
How long does the 11379NAT mental health course take to complete?
The course runs for one full day (6 hours) of face-to-face mental health training, combining theory and practical exercises to build real-world confidence. We offer weekday and weekend sessions to fit your schedule.
What is the difference between mental health first aid and mental health support training?
Mental health first aid training focuses on immediate crisis response, while our accredited Mental Health Course provides broader understanding, ongoing support strategies, and workplace-specific applications including WHS compliance.
Can managers take mental health training courses?
How does mental health training help in the workplace?
Is there a mental health course for managers and leaders?
Do I need any experience to enrol in the 11379NAT mental health course?
No prior experience is required. Our mental health short courses are designed for complete beginners as well as people who have already completed mental health training in the past. Our expert trainers guide you through everything you need to know. If you are seeking to refresh your skills, we offer first aid mental health refresher courses & MHFA refreshers.
What are the benefits of completing an accredited mental health course?
Why is workplace mental health training important for organisations?
What is a mental health crisis?
How can I enrol in a Mental Health Course?
Enrol online or call us directly to learn more. With courses running 7 days a week at a range of locations across Australia, you are sure to find a mental health course near me that fits your schedule.
How much does the mental health course cost?
What's included in workplace mental health awareness training?
Our workplace mental health programs cover recognising mental health issues, understanding WHS obligations, managing psychosocial risks, supporting team members, referral pathways, and creating mentally healthy work environments.
How often should I refresh my mental health certification?
While your mental health certificate doesn’t expire, we recommend refreshing your certified mental health crisis response training every 24 months to stay current with best practices and maintain your confidence. Discover our 3 hour mental health refresher to learn more!
Delivering Trusted & Comprehensive
Mental Health Training Across Australia!
Get certified with our nationally accredited 11379NAT mental health courses, mental health refreshers, MHFA mental health first aid training & MHFA mental health first aid refresher options—designed for individuals and workplace teams.
Mental Health Pro leads the way in practical, face-to-face mental health education nationwide! Enrol with us today and learn the practical skills to recognise the signs and support others when it matters most.