Mental Health Pro
Nationally Accredited
Mental Health Courses
First Aid For Mental Health Crisis For Every Australian
- GET SKILLED
- GET CONFIDENT
- GET CERTIFIED
1 Day Training
Get a 6 Hour 1 Day Course – not 12 hours over 2 days!
No-Online Face to Face
Learn Vital Skills With Fully Face to Face In-Person Training.
Same Day Certificate
Nationally Accredited Same Day Certificate on course completion!
Now Just $129!
Don’t pay $189 – Promotional Price Now $129!
First Aid For Mental Health Course Includes:
Depression, Anxiety, Eating disorders, Psychosocial Hazards, Mental Health in The Workplace, First Aid for Mental Health, Panic Disorders, Substance Abuse
Depression, Anxiety, Eating disorders, Psychosocial Hazards, Mental Health in The Workplace, First Aid for Mental Health, Panic Disorders, Substance Abuse
Nationally Accredited Mental Health Courses
Nationally Accredited
11379NAT Course in Initial Response to a Mental Health Crisis
First Aid Mental Health Course
Delivery: Face to Face (No-Online)
Learn to recognise the signs & respond to mental health crises with confidence. Get equipped with the practical skills to support individuals experiencing mental health challenges in the workplace and community.
- Face-to-Face Training & Assessment (No-Online)
- Nationally Recognised Training
- Same Day* Certificate
- Gain the vital skills to recognise the signs & provide first aid for mental health crises
- Convenient Nationwide Training Locations
- Private Group or Onsite Workplace Training Available
- IN PERSON
- 6 Hrs
From $129
Refresher For
11379NAT Course in Initial Response to a Mental Health Crisis
First Aid Mental Health Refresher
Delivery: Face to Face (No-Online)
Refresh your skills to recognise the signs & confidently respond to mental health crises. Update your knowledge to manage and support individuals experiencing mental health challenges in the workplace and community.
- Face-to-Face Training & Assessment (No-Online)
- Renew Your Mental Health Certification
- Same Day* Certificate
- Refresh your skills to recognise the signs & provide first aid for mental health crises
- Convenient Nationwide Training Locations
- Private Group or Onsite Workplace Training Available
- IN PERSON
- 3 Hrs
From $99
Accredited vs Non-Accredited: What's the Difference?
Accreditation & Recognition
| Feature | 11379NAT Accredited ✓ | Mental Health First Aid Non-Accredited |
|---|---|---|
| Accreditation Status | ✓ Nationally recognised VET qualification under Australian Qualifications Framework | ✗ Not accredited – Certificate of attendance only |
| Listed on training.gov.au | ✓ Yes – Verifiable on Australia’s official training register | ✗ No – Not a formal qualification |
| Regulatory Body | ASQA (Australian Skills Quality Authority) | Mental Health First Aid Australia (Industry body) |
| Credential Issued | Statement of Attainment for NAT11379001 | Certificate of Attendance |
Course Design & Focus
| Feature | 11379NAT Accredited ✓ | Mental Health First Aid Non-Accredited |
|---|---|---|
| Training Focus | ✓ Workplace & community environments where staff respond to crises | General awareness program for any adult in the community |
| Crisis Response Skills | ✓ Immediate risk assessment, de-escalation, crisis communication & organisational safety procedures | Recognising mental health problems & offering initial support until professional help available |
| Target Application | ✓ Designed for handling vulnerable people in a potential crisis situations | Broad community awareness and general support skills |
| Framework Taught | RULES Framework (Recognise, Understand, Listen, Encourage, Suggest) | ALGEE Action Plan (Approach, Listen, Give support, Encourage help, Encourage support) |
Compliance & Assessment
| Feature | 11379NAT Accredited ✓ | Mental Health First Aid Non-Accredited |
|---|---|---|
| Competency Assessment | ✓ Structured assessment tasks with formal competency outcomes | ✗ No accredited assessment or formal competency outcomes |
| WHS Compliance | ✓ Aligns with psychosocial hazard management & WHS obligations | Helpful for awareness but does not meet same compliance standards |
| Workplace Compliance | ✓ Meets organisational training requirements for mental health response | Does not meet formal competency or compliance standards |
Practical Details
| Feature | 11379NAT Accredited ✓ | Mental Health First Aid Non-Accredited |
|---|---|---|
| Course Duration | 6 hours (1 day) | 12 hours (2 days) |
| Course Price | Only $129 was $189.00 | From $189 |
| Time Investment | ✓ Same-day certification | No Same-day certification |
| Refresher Frequency | 24 months recommended | 36 months (3 years) |
| Refresher Duration | 3 hours | 4 hours |
| Refresher Price | $99 | From $99 |
| USI Required | Yes (ensures national record) | No |
| Delivered By | Registered Training Organisation (First Aid Pro RTO 31124) | MHFA Certified Trainers |
Non Accredited Mental Health Courses
Non Accredited
Mental Health First Aid Course
Delivery: Face to Face
Learn to recognise early signs of mental health issues & provide basic support. This course equips you with practical mental health first aid strategies to respond to depression, anxiety & other conditions.
- Developed by Mental Health First Aid Australia
- 2 Day Training
- Statement of Attendance
- Private Group or Onsite Workplace Training Available
- IN PERSON
- 2 Days
From $189
Non Accredited
Mental Health First Aid Refresher
Delivery: Face to Face
Refresh your mental health first aid skills & knowledge while extending your accreditation, with our MHFA refresher course. Be equipped to support others who may be experiencing mental health issues.
- Renew your MHFA certification
- 4 Hour Training
- Statement of Attendance
- Private Group or Onsite Workplace Training Available
- IN PERSON
- 4 Hrs
From $99
Ready To Improve Psychosocial Safety In Your Workplace?
Psychosocial Safety That Protects People and Performance
Managing psychosocial hazards isn’t just compliance – it’s smart business. Organisations that address workplace mental health risks see a measurable 2.3:1 return on investment.
New WHS legislation requires every Australian employer to identify and control psychosocial hazards. Mental Health Pro makes this practical, not overwhelming:
- Identify the 13 psychosocial factors affecting your team
- Assess which hazards pose the greatest risk
- Train managers to recognise early warning signs
- Build reporting systems employees actually trust
- Create sustainable psychological safety culture
From frontline awareness to executive accountability, we deliver training and consulting that transforms how your organisation approaches mental health -reducing absenteeism, improving retention, and preventing the crises that cost careers and livelihoods.
Mental Health Training For Every Level of Your Organisation
From frontline teams to the boardroom, we equip your entire workforce with practical skills to recognise the signs, respond with confidence, and create a culture of psychological safety.
Frontline & General Employees
Recognise early warning signs in colleagues. Respond with confidence, not fear. Our training turns awareness into practical action for every team member.
Team Leaders & Supervisors
Skills to navigate operational delivery and team wellbeing. Learn to have difficult conversations, adjust workloads proactively, and create psychological safety within your immediate team.
Middle Management
Effectively support & manage your team by recognising patterns across individuals, implement workplace adjustments, and translate wellbeing strategy into daily practice.
Senior Leadership & HR
Develop organisation-wide mental health strategies, manage psychosocial risks systematically, create measurable wellbeing programs, and demonstrate ROI to stakeholders.
Executives & Founders
Even leaders need support. Address executive isolation, prevent leadership burnout, model vulnerability, and create peer networks. Our programs recognise the unique pressures at the top.
First Aid Pro Australia Is Trusted By These Leading Organisations
Mental Health Education Without The Barriers
Mental Health Pro makes workplace mental health training accessible and practical. Our face-to-face mental health courses are delivered across Australia at times that work for you and your team. Whether you’re booking individual certification or training your entire organisation, we bring expert mental health education directly to your workplace or local training venue. Learn practical skills to recognise the signs and respond with confidence—delivered by experienced facilitators who understand real workplace challenges.
Start your mental health education journey today with Mental Health Pro!
Why Choose Mental Health Pro?
Clinical + CEO Perspective
Founded by an emergency nurse who is also the CEO of Australia's largest first aid RTO. Our mental health training bridges clinical expertise with real workplace understanding.
Proven RULES Mental Health Action Plan
Structured, evidence-based methodology that transforms awareness into confident action—Recognise, Understand, Listen, Encourage, Suggest.
Nationally Recognised Certification
We offer fully accredited mental health training & other courses that meet compliance requirements and deliver genuine workplace capability.
Frontline to C-Suite
Training tailored for every workplace level—from shop floor workers to senior executives. Everyone learns skills appropriate to their role.
Beyond Crisis Response
Focus on early intervention and recognising the signs before situations escalate. Prevention-focused, not just crisis management.
Integrated Solutions
Access training, consulting, and wellness programs from one provider. From certification to cultural transformation.
Our Impact
We’re committed to making mental health education as universal as first aid across Australia. Founded by Sharon McCulloch, a registered emergency nurse and CEO of Australia’s largest first aid RTO, Mental Health Pro blends clinical expertise with proven training excellence. Our programs equip workplaces and individuals with practical skills to recognise the signs of mental health challenges and respond to crises with confidence and competence.
3 Million
Students Trained
Through First Aid Pro and Mental Health Pro, we’ve empowered millions of Australians with life-saving skills. This proven track record of training excellence now extends to mental health education—bringing the same quality, accessibility, and practical focus to psychological wellbeing.
YEARS CLINICAL EXPERIENCE
Sharon McCulloch, our founder, is a registered emergency care nurse with over two decades of frontline experience. She’s witnessed mental health crises from both the emergency department and the boardroom—bringing authentic clinical expertise to every training program we deliver.
Nationwide Training Venues
With convenient locations across Australia through our First Aid Pro network, we make it easy for you or your team to access high-quality mental health training wherever you are—from metropolitan centres to regional communities!
Certified Reviews
Straight from our community.
Who We Are
Mental Health Pro is founded and led by Sharon McCulloch – a registered Emergency Care Nurse with 21+ years of clinical experience and CEO of First Aid Pro.
Sharon’s unique dual perspective—witnessing mental health crises in emergency departments and observing their workplace impact as a CEO has shaped Mental Health Pro’s mission: make mental health certification as routine as CPR!
Mental Health Pro delivers practical, evidence-based training that transforms awareness into action. Our nationally accredited courses and workplace programs equip Australians at every level to recognise the signs, respond with confidence, and create cultures where mental health support is everyone’s responsibility.
Our Distinct Difference
Mental Health Pro combines clinical expertise with proven training excellence—delivering practical skills that transform how Australian workplaces and communities recognise and respond to mental health challenges.
Nationally Recognised Training
Our nationally accredited 11379NAT mental health courses are compliant with the latest training standards & recognised across Australia. Satisfy workplace requirements while building genuine capability.
Complete Mental Health Solutions
From individual certification to organisation-wide cultural change—access accredited courses, workplace training, psychosocial risk consulting, and executive wellness programs. Scalable solutions that grow with your needs!
100% Australian Owned & Operated
We are proudly Australian-owned and operated, committed to supporting local workplaces and communities with high-quality mental health education designed specifically for Australian workplace needs and WHS requirements.
Convenient Nationwide Locations
With convenient training centres nationwide through our First Aid Pro network, we make it easy to access professional mental health training wherever you or your team are located in Australia.
Get Skilled. Get Confident. Get Certified.
Recognise The Signs & Respond With
Confidence With Mental Health Pro!
Mental Health Pro equips you with practical skills to identify early warning signs and respond effectively to mental health challenges in your workplace and community.
Mental Health Training Across Australia
Mental Health Pro offers conveniently located training centres across Australia, making it easy to find a mental health course nationwide, with flexible sessions to suit your schedule! All our venues are carefully selected with ample parking and easy access to public transport.
Our mental health courses are delivered by expert trainers and use state-of-the-art training equipment, learning materials & the latest techniques to ensure you receive accessible, up-to-date and practical mental health education.
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Nationally Accredited Mental Health Certification
Earn your nationally accredited mental health certificate through Mental Health Pro’s accredited mental health training programs! Delivered by experienced facilitators, our mental health crisis support courses meet national training standards while building genuine workplace capability.
Get certified in mental health crisis support that satisfies compliance requirements and equips you to recognise early warning signs, respond with confidence, and create psychologically safer workplaces & communities. For course information, corporate mental health training enquiries, or certification details, get in touch today!